User Data Deletion

1. Overview

This page explains how Picassa users can delete their account and personal data. The service is operated by Irony studio s.r.o., IČO 23991992, Hartigova 1016/45, Žižkov (Praha 3), 130 00 Praha, Czech Republic.

2. Delete your account in the app

The recommended way to delete your account is directly in the Picassa app:

• Open the Picassa app and sign in
• Go to Profile
• Choose Delete account
• Verify your identity (password or Google/Facebook)
• Confirm your request

3. Suspension and grace period (30 days)

After you confirm deletion, you are signed out and your profile and content are hidden from other users. You cannot use Picassa until you sign in again or the deletion is finalized.

Your deletion request stays active for 30 calendar days from confirmation. If you sign in again during this period, the deletion is automatically cancelled and your account is restored with your existing data.

After 30 days without cancellation, the account and associated personal data are permanently deleted. You may create a new account with the same email address, but previous data will not be restored.

Under the GDPR, we must complete erasure without undue delay and, as a rule, within one month of your request. Our 30-day grace period ends with permanent deletion on the 30th day, which meets this requirement.

4. Cancel deletion during the grace period

To cancel a pending deletion, sign in to the Picassa app with the same account — deletion is cancelled automatically. If you cannot sign in, contact [email protected] from the email linked to your account.

5. Request deletion by email

If you cannot access the app, you may request deletion by emailing [email protected] from your account email. The same 30-day process applies: your profile is hidden, and signing in cancels the deletion unless the grace period has ended.

6. Data that will be deleted

After the grace period, we remove or anonymize the following data, subject to legal retention requirements:

• Account profile: name, email, profile photo, role, and settings
• Chat messages and conversation history
• Calendar events, bookings, and open slots linked to your account
• Portfolio images and public page content you uploaded
• Push notification tokens and in-app preferences
• Optional Instagram connection data

7. Data that may be retained

We may retain certain information where required by law or for legitimate business purposes:

• Billing or tax records, if applicable, for the period required by Czech law
• Anonymized or aggregated analytics that cannot identify you
• Minimal logs retained for security, fraud prevention, or legal disputes for up to 12 months

8. Backups and processing time

Permanent deletion is completed on the 30th day after you confirm deletion. Copies in backups may take up to an additional 30 days to be fully purged from our systems.

9. Contact

For questions about data deletion, contact us at [email protected].